“Your most unhappy customers are your greatest source of learning.” - Bill Gates.
Needless to say, you need to respond to their complaints effectively and quickly to make them feel that their voices are being heard. Furthermore, when it comes to customer service, it is more than just taking efficiency into account but also the need to create a relationship with your customers. Thanks to the lovely staff from Headway Capital, they have come up with an infographic that highlights nine simple ways for you to engage with your customers and make them happy.
Click on the image to enlarge the infographic view.
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